Yonnan Ifede SOSSA
Summary
Accomplished System Administrator with a proven track record at COFIMA, adept in infrastructure upgrading and project coordination. Excelled in technical solution development and server maintenance, enhancing system efficiency. Renowned for exceptional problem-solving abilities and effective incident management, ensuring optimal system performance and reliability.
Overview
5
5
years of professional experience
Work History
System Administrator
COFIMA
08.2021 - Current
- Managed onboarding and offboarding of employees.
- Drove continuous improvement of IT governance processes.
- Provisioned new software and hardware for use, following established security policies.
- Completed reports detailing network and systems performance and downtime issues.
- Monitored networks and network devices to resolve technical problems quickly.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
IT Technician Intern
CLAUDEMM
01.2021 - 07.2021
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Configured systems according to prescribed software and hardware frameworks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured hardware, devices, and software to set up work stations for employees.
Web Developer Intern
AQUAPRO (ex SSBC)
06.2020 - 09.2020
- Used content creation tools and digital media to design web sites.
- Studied user requirements to gain strong understanding of project initiatives and deadlines.
- Shadowed developers to learn key details about job duties and tasks.
- Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
Education
Master of Science - Systems, Networks And Cloud Computing
ESGIS
Cotonou08-2025
Bachelor of Science - Information Systems And Computer Networks
IFRI
Abomey-Calavi, Benin06-2020
Skills
- Technical solution development
- Infrastructure upgrading
- New program installations
- Project coordination
- Mainframe backups
- Server maintenance
- Hardware and software installation
- Linux administration
- Mobile device management
- System monitoring
- Diagnosing issues
- Incident management
Languages
French
Native language
English
Upper intermediate
B2
French
Proficient
C2
Timeline
System Administrator
COFIMA
08.2021 - Current
IT Technician Intern
CLAUDEMM
01.2021 - 07.2021
Web Developer Intern
AQUAPRO (ex SSBC)
06.2020 - 09.2020
Master of Science - Systems, Networks And Cloud Computing
ESGIS
Bachelor of Science - Information Systems And Computer Networks
IFRI
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