Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
Work History
Acting Admin Manager
SOCIETE DES TEXTILE DU BENIN (STB SAS)
10.2023 - Current
My key mission is to ensure the smooth operation of administrative functions and support successful project coordination within all the textile project under Arise IIP in the industrial zone of BENIN
Resource Management: Oversee the allocation of resources, including staff, equipment, and materials, to support both ongoing operations and specific projects
Project Coordination: Collaborate with every Business Unit Head to ensure administrative support aligns with project timelines and requirements
Monitor project progress and assist in resolving administrative issues to keep projects on track
Process Optimization: Identify and implement process improvements that benefit both day-to-day operations and project execution, ensuring efficiency and productivity
Team Leadership: Lead and mentor administrative staff, fostering a collaborative and motivated work environment
Train team members to handle administrative tasks associated with project coordination
Budget Oversight: Develop and manage budgets for administrative functions and specific projects
Ensure cost-effective operations and compliance with financial guidelines
Policy Implementation: Design, implement, and enforce policies and procedures to maintain consistency and compliance in administrative and project coordination tasks
Cross-Functional Collaboration: Facilitate communication between departments and project teams to ensure seamless coordination and support for project goals
Quality Assurance: Establish and maintain quality standards for administrative tasks, including those related to project coordination, ensuring accuracy, reliability, and customer satisfaction
Administrative Officer
AFRICAN TEXTILE MANAGEMENT SERVICES (ATMS SAS)
05.2022 - 09.2023
Management of expats onboarding and follow up on all the requirements
Monitoring hotel bookings for expats accommodations
Business travel arrangements for senior staff members, securing best deals within desired dates and timeframes (visas, flight ticket, hotel booking, covid test if required)
Management of expats offboarding requirements in collaboration with human resources department
Monitoring of all the protocol arrangements
Management of externalized staff (Drivers, housekeepers, and cooks)
Car fleet Management (Follow-up of technical inspection of vehicles, Follow-up of vehicle maintenance according to mileage, Processing of car maintenance order forms, fuel cards recharging)
Management of relations with government structures
Training and mentoring of the new staff in company procedures and operational activities
Carry out complex administrative tasks by organizing workloads and priorities between teams and responding to issues promptly
Monitoring and validate cash requests and expenses related to admin department as necessary
Management of the contracts with the partners and the different service providers
Focus on the evolution of the contracts with the legal department
Management of payments related to all admin activities (Purchase Order / Payment Certificate request via SAP)
Administrative Assistant
SIPI BENIN SA
11.2021 - 04.2022
Ensure the seamless execution of administrative tasks, supporting the efficient functioning of the organization.
Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
This involves providing high-quality support for various office activities, facilitating communication among teams, and contributing to a well-organized work environment essential in maintaining the flow of information and ensuring that day-to-day operations run smoothly
Key intervention area:
Clerical Support
Communication and Correspondence
Travel Coordination
Office Supplies and Inventory
Event Coordination
Project support
Compliance and Policy Support
General Office Management
Management of the administrative budget & expenses
Overall leading of all the protocol arrangements
Office Manager
DONGACO SA
12.2016 - 10.2021
Manage daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
Lead and manage administrative staff, providing guidance and support.
Prepare reports, presentations, and other documents as required by management.
Coordinate internal communications, including staff announcements and office-wide notifications.
Assist with onboarding new employees, including setting up workstations and providing office orientation.
Handle sensitive information with discretion by adhering to confidentiality protocols at all times.
Business travel arrangements for, CEO, Managers and heads of departments (visas, flight ticket, hotel booking, travels requirements)
Collaborate closely with other departments in order to achieve shared goals efficiently.
Manage relationships with office vendors and suppliers, negotiating contracts and overseeing deliveries
Ensure timely payment of invoices and maintain good relationships with external partners
Maintain inventory of office records, files, supplies, proactively restocking materials when needed to minimize downtime due to shortages.
Organize office events, such as team meetings, business review activities, parties, and other gatherings.
Provide administrative support to executives, including managing calendars, scheduling meetings, and coordinating travel arrangements.
Oversee office operations and supplies to ensure efficient executive-level functioning.
Organize and manage executive-level events, such as board meetings, corporate events
Handle sensitive and confidential information with discretion.
Monitor expenses and ensure compliance with budgetary guidelines.
Manage purchasing, sales, marketing and customer account operations efficiently.
Establish long-term client relationships through consistent delivery of high-quality products and services.
Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Achieve company growth by implementing strategic marketing plans and business development initiatives.
Ensuring compliance in bid preparation and timely submission of tender documents.
Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Admin & HR Assistant
MEUBLES BENIN
01.2013 - 04.2014
Answer and redirected incoming phone calls for office.
Provide administrative support by managing schedules and coordinating meetings.
Assisting in tasks such as job description's creation and selecting candidates with employment agency.
Liaising with employment agency concerning monthly payroll process to avoid payment errors for employees.
Train new employees on company policies, procedures.
Assist in payroll processing to ensure timely delivery of paychecks to all employees.
Management of employee's files
Supply of raw materials
Sales order processing and tracking
Monthly inventory management
Education
MASTER - Business Administration: Humans Resources Management
ESTAG UNIVERSITY, BENIN
Cotonou, Benin
11-2024
BACHELOR - Business Administration: Humans Resources Management
ESEP LE BERGER
Cotonou, Benin
12-2020
NVQ Level 1 - ENGLISH
UNIVERSITY ABOMEY CALAVI
Abomey Calavi, Benin
09-2014
Bachelor's degree - Economy (B)
CEG SURU LERE
Cotonou, Benin
08-2012
Skills
Staff Management
Interpersonal communications
Relationship building
Accounting procedures
Business administration
Event coordination
HR support
Team collaboration
Process improvement
Budget administration
Vendor negotiations
Employee onboarding
Event planning
Languages
English
Upper intermediate (B2)
French
Advanced (C1)
Accomplishments
Implemented cost-control strategies, optimizing resource allocation without compromising efficiency.
Managed and led a 14-member Admin team through three Arise Benin Textiles projects, overseeing planning, execution, and continuous progress towards successful completion.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Alone we can do so little; together we can do so much."
Manager of Maintenance and Aftersales at Service Technique du Bâtiment (STB) LtéeManager of Maintenance and Aftersales at Service Technique du Bâtiment (STB) Ltée