Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Ludmila  DOSSOU-YOVO

Ludmila DOSSOU-YOVO

Cotonou ,Bénin

Summary

Bilingual and detail-oriented writer I have over 6 years of experience writing training manuals, business plans, social media content, songs and proofreading documents. Having worked as an entrepreneur, writer and singer, I have developed many skills such as excellent analytical thinking, research, time management, computer skills, listening and communication skills. I look forward to supporting you virtually in your business, to help you write, proofread, type, translate, transcribe your documents and manage your customers

Commentaires

Overview

12
12
years of professional experience

Work History

Singer Songwriter

Adoram Ministry
Cotonou , Bénin
10.2019 - Current
  • Developed and wrote original songs for upcoming album.
  • Recorded and produced vocal tracks in professional studio environment.
  • Collaborated with other artists on songwriting projects.
  • Maintained a website and social media presence to promote music career activities.

Sales and Customer Support Manager

AXIMEY
Cotonou , BENIN
02.2016 - Current
  • Discuss and Convert prospects
  • Organize delivery of items
  • Resolve customer complaints regarding sales and service.
  • Determine price schedules and discount rates.
  • Directe and coordinate products, services and sales activities.
  • Negotiate with suppliers
  • Buy and import goods from China

Proofreader

RELIS MOI
Cotonou , Bénin
06.2022 - 09.2023
  • Review and edite documents to fix grammatical and spelling issues.
  • Documents Formatting
  • Performe research into content questions and grammatical concerns to verify details.

Web Content Writer

Adoram Ministry
Cotonou, Bénin
09.2020 - 08.2022
  • Develop content for social media accounts.
  • Collaborate with graphic designers to create engaging visuals that accompany written pieces.

Book Writer

Adoram Ministry
Cotonou , Bénin
05.2018 - 09.2020
  • Compil research data into organized reports summarizing findings.
  • Research and write guidelines for mentors
  • Analyze target audience needs when creating content that meets their expectations.
  • Organize written work according to established style guidelines.
  • Ensure that all written work met quality standards before submission deadlines

Nutritionist

Association Beninoise pour la Prevention en matière de Santé
Cotonou , Bénin
02.2016 - 11.2017

Nutritional monitoring

  • Develop and implement nutrition plans tailored to individual patient needs.
  • Assess patient's lifestyle habits, dietary intake and preferences in order to develop personalized nutrition plans.
  • Provide education on healthy eating habits, food selection and preparation.
  • Monitor patients' progress towards meeting health goals through regular follow-up visits.
  • Counsel individuals regarding nutrition related issues such as weight loss and gain, chronic diseases, allergies and eating disorders.
  • Instruct clients on proper portion sizes for meals based on their age, gender, activity level and body type.
  • Evaluate restaurant menus for nutritional content and suggested healthier alternatives when needed.

Salesperson

MTN Bénin
Cotonou , Bénin
09.2011 - 09.2011
  • Develop and implement strategies to meet sales quotas.
  • Maintain accurate records of customer interactions and transactions.
  • Resolve customer complaints promptly and efficiently.
  • Participate in trade shows, conferences, and other marketing events.

Entrepreneur

Nutri-Food
Cotonou , Bénin
01.2015 - 09.2017
  • Develop business plans and strategies for new product launches.
  • Identifie and secure strategic partnerships with clients and suppliers.
  • Manage marketing campaigns to increase brand awareness and visibility.
  • Negotiate contracts with customers, vendors, and partners.
  • Establishe pricing structures for products and services.
  • Conduct market research to understand customer needs and preferences.
  • Deliver products to customers
  • Recruit employee

Mentor Volunteer

US Embassy
Cotonou , Bénin
04.2015 - 11.2015
  • Provide guidance and support to mentees in developing their individual goals and objectives.
  • Organize meetings with mentees, monitored progress, and discussed any difficulties they encountered.
  • Encourage open communication between mentor and mentees by engaging in meaningful conversations.
  • Empowere mentees to make informed decisions about their future plans and aspirations.

Importer and Online Seller

Noam Entreprises
Cotonou , Bénin
02.2021 - 03.2023
  • Create detailed product descriptions for listings on online marketplace.
  • Research current trends and customer feedback to optimize product offerings.
  • Develop promotional campaigns to increase sales volume.
  • Managed customer inquiries through telephone and social media channels.
  • Track orders from placement to delivery to ensure timely delivery.
  • Monitor inventory levels and restock items as needed.
  • Analyze sales data to identify opportunities for growth in the market.
  • Negotiate pricing terms with suppliers to reduce costs associated with purchasing merchandise.
  • Coordinate shipping schedules with freight carriers and third-party logistics providers.
  • Generate reports detailing financial performance of products over time periods.
  • Assiste customers in completing returns or exchanges of purchased items quickly and efficiently.
  • Maintain high feedback ratings from customers by responding quickly to questions and problems.
  • Photographe and wrote product descriptions and sales copy for items.
  • Listen to customer interests and needs and match with suitable related products.

English Teacher

Adoram Ministry
Cotonou , Bénin
08.2019 - 09.2019
  • Teach English fundamental to students

Translator and Interpreter

Royal Reapers Ministry
Cotonou , Bénin
10.2015 - Current
  • Translate documents from English to French and vice versa .
  • Interprete conversations between French-speaking members and English-speaking members.
  • Conduct consecutive and simultaneous interpretation at meetings, conferences, and teachings sections.
  • Edite translated materials to ensure accuracy of content, spelling, grammar, punctuation, syntax, and formatting.

Secretary

Royal Reapers Ministry
Cotonou , Bénin
10.2016 - Current
  • Taking notes of meeting highlights
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.

Education

Degree in Entrepreneurship - Entrepreneurial Studies

Van Duse Entrepreneurial Leadership Institute
Cotonou Bénin
10.2016

Master of Science - Nutrition Sciences

Université D'Abomey Calavi
Bénin
02.2013

Bachelor of Science - Physiology

Université D'Abomey Calavi
Bénin
07.2012

Associate of Science - Biology, Chemistry And Geology

Université D'Abomey Calavi
Bénin
10.2011

High School Diploma -

Complexe Scolaire Jean-Michel Le Faucon
Bénin
06.2009

GED -

Complexe Scolaire Jean-Michel Le Faucon
Bénin
06.2006

Primary School Certificate -

Complexe Scolaire Jean-Michel Le Faucon
Bénin
06.2002

Skills

  • Resources management
  • Attention to details
  • Great ability to learn
  • Great ability to write
  • Good skills in Leadership and Entrepreneurship
  • Good in research
  • Careful listening
  • Typing and computer skills
  • Creative Thinking
  • Taking Cues and Direction
  • Public Relations
  • Improvisation
  • Relationship Building
  • Music Interpretation
  • Performing with choirs
  • Dance Techniques
  • Flexible Schedule
  • Team Collaboration
  • Verbal and Written Communication
  • Contract Negotiation
  • Good seller
  • Good knowledge of Canva
  • Multitasking
  • Bilingual: French and English
  • Good teacher

Additional Information

Finalist in the National “Boss Académie” business plan competition (rank occupied: 6th place (August 2014).

References:

-Mr Okolie Augustine

Funder Royal Reapers Ministry

- Mr Laye Mawulolo

CEO GD Logistics and Trades

-Mr Karl Job

CEO Adoram Ministry

-

Languages

French
First Language
English
Intermediate
B1

Timeline

Proofreader

RELIS MOI
06.2022 - 09.2023

Importer and Online Seller

Noam Entreprises
02.2021 - 03.2023

Web Content Writer

Adoram Ministry
09.2020 - 08.2022

Singer Songwriter

Adoram Ministry
10.2019 - Current

English Teacher

Adoram Ministry
08.2019 - 09.2019

Book Writer

Adoram Ministry
05.2018 - 09.2020

Secretary

Royal Reapers Ministry
10.2016 - Current

Nutritionist

Association Beninoise pour la Prevention en matière de Santé
02.2016 - 11.2017

Sales and Customer Support Manager

AXIMEY
02.2016 - Current

Translator and Interpreter

Royal Reapers Ministry
10.2015 - Current

Mentor Volunteer

US Embassy
04.2015 - 11.2015

Entrepreneur

Nutri-Food
01.2015 - 09.2017

Salesperson

MTN Bénin
09.2011 - 09.2011

Degree in Entrepreneurship - Entrepreneurial Studies

Van Duse Entrepreneurial Leadership Institute

Master of Science - Nutrition Sciences

Université D'Abomey Calavi

Bachelor of Science - Physiology

Université D'Abomey Calavi

Associate of Science - Biology, Chemistry And Geology

Université D'Abomey Calavi

High School Diploma -

Complexe Scolaire Jean-Michel Le Faucon

GED -

Complexe Scolaire Jean-Michel Le Faucon

Primary School Certificate -

Complexe Scolaire Jean-Michel Le Faucon
Ludmila DOSSOU-YOVO