Results-driven IT Infrastructure Engineer with extensive experience at MTN, focusing on cloud services management and disaster recovery initiatives. Achieved a remarkable 90% user adoption rate through effective process automation using PowerShell. Proven ability to enhance operational efficiency and security in diverse environments, while fostering collaboration within teams.
Contributed to the successful deployment of the Zigi Chatbot for MTN clients on Azure, expanding its reach and accessibility through integration with WhatsApp and Facebook platforms. Rollout and administered Intune environments for PC management, Mobile Device Management, and Mobile Application Management for MTN BENIN and configuration of Intune for clients, including MDM assignments and endpoint security baselines to reduce manual configuration time by 60%. Deployed three Dell VxRail hyper-converged infrastructures across data centers, migrating all workloads from Hyper-V to VMware environments on Dell hyper-converged infrastructure. Implemented Dell Power Store infrastructure with compute nodes, facilitating the migration of SQL database workloads from the Hyper-V environment to Dell PowerStore for improved efficiency and performance. Executed the migration of 900 users' email accounts from on-premises Exchange servers to Office 365 cloud-based platform. Led the planning, coordination, and execution phases of the migration project, ensuring minimal disruption to user productivity and seamless transition to the new email environment. Collaborated with cross-functional teams to address technical challenges and ensure compliance with security and data integrity standards throughout the migration process. Collaborated with the IT team to implement Beyond Trust Privileged Access Management, resulting in a 25% improvement in compliance with regulatory standards, and to reduce the risk of cyber-attacks. Rolled out SharePoint, OneDrive for MTN BENIN and migrated all data hosted on the local NTFS share to SharePoint for anywhere collaboration.